# Coin laundry software that tracks every machine by faults, downtime and turns rather than by memory

![A row of commercial washers in a self service laundromat with an out of service sign taped to one machine door](https://neurobird.com/coinlaundry/coinlaundry-hero.webp)
*Every hour that sign is up is a turn the store did not take, and nothing records it.*

> Coin laundry management is the operation of a self service laundry store, sitting in NAICS 812320, drycleaning and laundry services. The store lives on turns per machine, and dies on downtime and utility cost. Stores with a dry cleaning side using perchloroethylene also fall under the EPA national emission standard for dry cleaners, and any store open to the public is covered by the 2010 ADA Standards. Neurobird holds faults, service history, turns and utility attribution on one record per machine.

- URL: https://neurobird.com/coinlaundry/
- Product: Neurobird Coin Laundry Management Inspection Tracking Platform
- Niche: coin laundry management
- Buyer: coin laundry and laundromat owners
- Status: in development, open for early access
- Updated: 2026-08-25

## What Neurobird Coin Laundry Management does

- Track every machine by faults, downtime and turns per week rather than by whether somebody remembers it broke
- Attribute water and gas to the machines that consume them instead of to the store as a whole
- Hold service history against the machine so a repeat fault is visible before the third call out
- Reconcile coin, card and app takings against the same period without a spreadsheet

## How it works

1. **Log the fault against the machine** What failed, when it went down, what part went in and when turns resumed, held per machine rather than per visit.
2. **Attribute the utilities** Water and gas split across the machines that consume them, so an inefficient unit shows up as cost rather than as a hunch.
3. **Reconcile the takings** Coin, card and app totals for the same period against the same machine list, without rebuilding a spreadsheet each month.

## From the source material

> Accessible routes shall coincide with or be located in the same area as general circulation paths.

Source: ADA, 2010 Standards for Accessible Design, https://www.ada.gov/law-and-regs/design-standards/2010-stds/

## Industry context

- **812320** The NAICS code for drycleaning and laundry services. OSHA publishes its most frequently cited standards by that code, which is the closest thing the trade has to a risk list. (source: OSHA, cited standards by NAICS, https://www.osha.gov/ords/imis/citedstandard.naics?p_state=FEFederal&p_naics=812320)
- **2010** The year of the ADA Standards for Accessible Design that govern a public laundromat, covering accessible routes, reach ranges and counter heights. (source: ADA, 2010 Standards, https://www.ada.gov/law-and-regs/design-standards/2010-stds/)
- **1 machine** A single perchloroethylene machine brings the store inside the EPA national emission standard for dry cleaners, with its own inspection and record keeping duties. (source: EPA, dry cleaning NESHAP, https://www.epa.gov/stationary-sources-air-pollution/dry-cleaning-facilities-national-perchloroethylene-air-emission)
- **1 standard** Commercial clothes washers are covered by federal appliance efficiency standards, so the machine you replace today is not the machine you bought a decade ago. (source: DOE, commercial clothes washers, https://www.energy.gov/cmei/buildings/commercial-clothes-washers)
- **1 programme** EPA WaterSense publishes water efficiency guidance for commercial buildings, where laundry is one of the highest consumption uses on the site. (source: EPA WaterSense, https://www.epa.gov/watersense/commercial-buildings)

## Pricing

- Single store: 59 per month
- Multi store: 139 per month
- Route operator: 299 per month

## Questions

### What is a coin laundry?

A coin laundry, or laundromat, is a self service store of washers and dryers operated by customers, usually unattended or lightly attended. The trade sits in NAICS 812320, drycleaning and laundry services, which is also how OSHA publishes its most frequently cited standards for the sector.

### What are the biggest running costs?

Water, gas and electricity, then rent. Utilities are consumed per machine and billed per store, which is why an inefficient washer is expensive for months before anyone identifies it.

### What rules apply if there is a dry cleaning side?

If perchloroethylene is used, the EPA national emission standard for dry cleaning facilities applies, with its own inspection and record keeping obligations that sit entirely apart from the self service floor.

### Does a laundromat have accessibility obligations?

Yes. A store open to the public is a place of public accommodation, and the 2010 ADA Standards for Accessible Design govern things like route width, machine reach ranges and counters.

### Does this replace our payment system?

No. Coin, card and app payments stay where they are. What lives here is the machine level truth: faults, downtime, service history, turns and utility attribution, joined so a repair decision is made on evidence.

## Sources

- [OSHA, frequently cited standards for NAICS 812320](https://www.osha.gov/ords/imis/citedstandard.naics?p_state=FEFederal&p_naics=812320)
- [EPA, dry cleaning facilities perchloroethylene emission standard](https://www.epa.gov/stationary-sources-air-pollution/dry-cleaning-facilities-national-perchloroethylene-air-emission)
- [ADA, 2010 Standards for Accessible Design](https://www.ada.gov/law-and-regs/design-standards/2010-stds/)
- [DOE, commercial clothes washers](https://www.energy.gov/cmei/buildings/commercial-clothes-washers)
- [EPA WaterSense, commercial buildings](https://www.epa.gov/watersense/commercial-buildings)

## Contact

- office@neurobird.com
- https://neurobird.com/