# Crematory software that ties the authorisation, the identification tag and the retort log to one case > Crematory operations is the controlled chain that runs from written authorisation through identification, the retort cycle, processing and release of cremated remains. The paperwork is federal and state at the same time. The federal funeral rule carries penalties of up to $53,088 per violation and requires price lists to be kept for at least one year, while Florida requires the cremation itself within 48 hours of an agreed time. Neurobird keeps all of it on one case. - URL: https://neurobird.com/crematory/ - Product: Neurobird Crematory Operations Document Automation Platform - Niche: crematory operations - Buyer: crematories and funeral homes - Status: in development, open for early access - Updated: 2026-08-22 ## What Neurobird Crematory Operations does - Hold the written authorisation and the person who signed it against the case it permits - Track the identification tag through cooler, retort, processing and release - Log each retort cycle with the operator, the start and the finish time - Record the release of cremated remains, to whom, with a signature and a date ## How it works 1. **Authorise first** No case moves without the written authorisation, the identification tag and the permit on the record, because that is the order the statute puts them in. 2. **Log the cycle** Each retort cycle carries the operator, the times and the case, so the log an inspector or a family asks for is a search rather than a shelf. 3. **Release with a signature** Cremated remains leave against a named person and a signature, and unclaimed remains carry their own clock, which in Florida starts at 120 days from the cremation. ## From the source material > If we are required by law or by a cemetery or crematory to use any items, we will explain the reasons in writing below. Source: FTC, complying with the Funeral Rule, https://www.ftc.gov/business-guidance/resources/complying-funeral-rule ## Industry context - **$53,088** Maximum penalty per violation of the federal funeral rule, which reaches price disclosure, itemisation and requiring goods as a condition of furnishing other services. (source: FTC, complying with the Funeral Rule, https://www.ftc.gov/business-guidance/resources/complying-funeral-rule) - **16 items** Goods and services that must be separately itemised on a General Price List, none of which may be listed as free or no charge because the cost is recovered elsewhere. (source: FTC, complying with the Funeral Rule, https://www.ftc.gov/business-guidance/resources/complying-funeral-rule) - **1 year** Minimum retention for price lists after they were last given to customers, and for each completed statement of funeral goods and services selected after the arrangements conference. (source: FTC, complying with the Funeral Rule, https://www.ftc.gov/business-guidance/resources/complying-funeral-rule) - **48 hours** Window inside which a Florida cremation must be performed, measured from a specified time agreed in writing by the person authorising it. (source: Florida Statutes 497.607, https://www.flsenate.gov/Laws/Statutes/2023/497.607) - **120 days** How long after a Florida cremation unclaimed cremated remains must be held before the funeral or direct disposal establishment may dispose of them. (source: Florida Statutes 497.607, https://www.flsenate.gov/Laws/Statutes/2023/497.607) - **2024** Edition of the South Coast air district guidance that sets the default emission factors a crematory uses to calculate and report its annual emissions. (source: South Coast AQMD, guidelines for calculating emissions from crematory operations, https://www.aqmd.gov/docs/default-source/planning/annual-emission-reporting/guidelines-for-calculating-emissions-from-crematory-operations-2024.pdf?sfvrsn=6) ## Pricing - Single retort: $179 per month - Crematory: $499 per month - Multi site: $1,100 per month ## Questions ### What is crematory operations? It is the controlled chain from written authorisation through identification, the retort cycle, processing and release of cremated remains. Every step carries a record, and in Florida the cremation itself must happen within 48 hours of a time agreed in writing by the person authorising it. ### Does this replace our funeral home management system? No. Arrangements, contracts and accounting stay where they are. This holds the custody chain: authorisation, tag, permit, cycle and release, which is the part that is still a bound logbook in most operations. ### How does it protect chain of custody? The identification tag is the spine of the record. Cooler, retort, processing and release each log against the tag with a time and a person, so the chain can be reconstructed without relying on anyone memory. ### What about unclaimed remains? Unclaimed remains carry their own clock and their own record. Florida allows an establishment to dispose of them after 120 days from the cremation, and the record shows when that period started and what notice went out. ## Sources - [FTC, complying with the Funeral Rule](https://www.ftc.gov/business-guidance/resources/complying-funeral-rule) - [16 CFR 453.2, price disclosures](https://www.law.cornell.edu/cfr/text/16/453.2) - [16 CFR 453.3, misrepresentations](https://www.law.cornell.edu/cfr/text/16/453.3) - [Florida Statutes 497.607, cremation procedure required](https://www.flsenate.gov/Laws/Statutes/2023/497.607) - [South Coast AQMD, calculating emissions from crematory operations](https://www.aqmd.gov/docs/default-source/planning/annual-emission-reporting/guidelines-for-calculating-emissions-from-crematory-operations-2024.pdf?sfvrsn=6) - [Montana DEQ, air permitting and operator assistance](https://deq.mt.gov/air/assistance) ## Contact - office@neurobird.com - https://neurobird.com/