# Elevator maintenance software that tracks every test, filing window and defect clock per unit

> Elevator maintenance compliance is the testing, filing and licensing a building owner or contractor keeps current for each conveyance. In New York City elevators are inspected and tested twice a year, an annual periodic inspection plus an annual category one no load test, with a category five test at rated load and speed every 5 years. Defects found must be corrected within 90 days and filed within 14 days of correction. Neurobird holds the calendar, the filings and the defect clock per unit.

- URL: https://neurobird.com/elevatorops/
- Product: Neurobird Elevator Maintenance Inspection Tracking Platform
- Niche: elevator maintenance
- Buyer: elevator contractors and building owners
- Status: in development, open for early access
- Updated: 2026-08-21

## What Neurobird Elevator Maintenance does

- Hold the test calendar per unit: periodic inspection, category one and the category five anniversary month
- Diary the filing window separately from the test date, because that is where the fees land
- Track defect correction against its own deadline from the date of the inspection that found it
- Keep mechanic and contractor licences, and the maintenance control program, attached to the units they cover

## How it works

1. **Register the units** Building, unit identifier, device type and the anniversary month that drives the category five clock, captured once per conveyance.
2. **Run the calendar** Periodic inspection, category one and category five dates are scheduled per unit, with the filing window tracked separately from the test date.
3. **Close the defects** Findings open a correction clock from the inspection date, and the filing of the correction is tracked to the day rather than to the month.

## From the source material

> Records of the applicable maintenance checks and elevator category test results shall be maintained on-site by the building owner.

Source: Illinois Office of the State Fire Marshal, elevator safety, https://sfm.illinois.gov/about/divisions/elevators.html

## Industry context

- **2 per year** New York City requires elevators to be inspected and tested twice annually: an annual visual periodic inspection performed by an approved agency, and an annual category one no load safety test. The inspecting agency cannot be affiliated with the maintenance agency. (source: NYC Department of Buildings, elevator compliance, https://www.nyc.gov/site/buildings/safety/elevator-compliance.page)
- **5 years** A category five test is performed within 5 years from the month of the most recent category five test, or with rated load and speed every 5 years from the month a certificate of compliance was issued for a new elevator. Filings are due within 21 days of the test date. (source: NYC Department of Buildings, elevator compliance, https://www.nyc.gov/site/buildings/safety/elevator-compliance.page)
- **90 days** Defects identified on category one tests and periodic inspections must be corrected within 90 days of the initial inspection and filed within 14 days of correction. Defects not corrected and filed within 104 days of the initial inspection date produce failure to correct violations. (source: NYC Department of Buildings, elevator compliance, https://www.nyc.gov/site/buildings/safety/elevator-compliance.page)
- **$5,000** Late filing fees run at $50 to $250 per month per device with annual caps from $600 to $3,000, and failure to file by the deadline carries penalties from $1,000 up to $5,000 per device depending on the filing type. (source: NYC Department of Buildings, elevator compliance, https://www.nyc.gov/site/buildings/safety/elevator-compliance.page)
- **3 months** On construction sites, OSHA 1926.552(c)(15) requires personnel hoists to be inspected and tested at intervals of not more than 3 months, with a certification record naming the date, the signature and the hoist identifier. (source: OSHA 29 CFR 1926.552, https://www.osha.gov/laws-regs/regulations/standardnumber/1926/1926.552)

## Pricing

- Single building: $110 per building, per month
- Portfolio: $300 per building, per month
- Contractor: $540 per building, per month

## Questions

### What is elevator maintenance compliance?

Elevator maintenance compliance is the combination of scheduled testing, inspection filing and licensing a building owner or contractor must keep current for each conveyance. In New York City, elevators must be inspected and tested twice annually: an annual periodic inspection and an annual category one no load safety test, plus a category five test every five years.

### What is the difference between a periodic inspection and a category test?

A periodic inspection is a visual inspection performed by an approved agency that cannot be affiliated with the agency doing the maintenance. Category testing is a performed and witnessed safety test. Category one is an annual no load test. Category five is performed with rated load and speed within five years of the previous one.

### How quickly must defects be corrected?

In New York City, defects identified on category one tests and on periodic inspections must be corrected within 90 days of the initial inspection that identified them, and filed within 14 days from the date of correction. Defects not corrected and filed within 104 days of the initial inspection date produce failure to correct violations.

### Who has to be licensed to work on an elevator?

In New York State, Article 33 of the Labor Law requires businesses and individuals engaged in design, construction, installation, inspection, testing, maintenance, alteration, service and repair of elevators and other conveyances to be licensed by the Department of Labor. Illinois licenses contractors, mechanics, inspectors, inspection companies and apprentices through the Elevator Safety and Regulation Act.

### Does this replace our dispatch or CMMS system?

No. Callbacks and work orders stay where they are. What lives here is the compliance record per unit: test calendar, filing windows, defect clocks and the licences and maintenance control program behind them.

## Sources

- [NYC Department of Buildings, elevator compliance](https://www.nyc.gov/site/buildings/safety/elevator-compliance.page)
- [New York State Department of Labor, elevator licensing](https://dol.ny.gov/elevator-licensing-information)
- [Illinois Office of the State Fire Marshal, elevator safety](https://sfm.illinois.gov/about/divisions/elevators.html)
- [Kansas Fire Marshal, elevator safety program](https://firemarshal.ks.gov/342/Elevator-Safety-Program)
- [OSHA 1926.552, hoists and elevators](https://www.osha.gov/laws-regs/regulations/standardnumber/1926/1926.552)

## Contact

- office@neurobird.com
- https://neurobird.com/