Self service laundry

Coin laundry software that tracks every machine by faults, downtime and turns rather than by memory

Coin laundry management is the operation of a self service laundry store, sitting in NAICS 812320, drycleaning and laundry services. The store lives on turns per machine, and dies on downtime and utility cost. Stores with a dry cleaning side using perchloroethylene also fall under the EPA national emission standard for dry cleaners, and any store open to the public is covered by the 2010 ADA Standards. Neurobird holds faults, service history, turns and utility attribution on one record per machine.

A row of commercial washers in a self service laundromat with an out of service sign taped to one machine door
Every hour that sign is up is a turn the store did not take, and nothing records it.
812320the NAICS code OSHA cites you under
42 machineseach with its own downtime clock
1 recordper machine instead of a notebook

Neurobird Coin Laundry Management in short

  • Track every machine by faults, downtime and turns per week rather than by whether somebody remembers it broke
  • Attribute water and gas to the machines that consume them instead of to the store as a whole
  • Hold service history against the machine so a repeat fault is visible before the third call out
  • 812320 The NAICS code for drycleaning and laundry services. OSHA publishes its most frequently cited standards by that code, which is the closest thing the trade has to a risk list. OSHA, cited standards by NAICS
  • 2010 The year of the ADA Standards for Accessible Design that govern a public laundromat, covering accessible routes, reach ranges and counter heights. ADA, 2010 Standards
  • Pricing runs 59 to 299 US dollars per month across 3 tiers. Early access is free.
The daily reality

What coin laundry and laundromat owners actually deal with

A machine out of service costs turns every hour, and nobody writes down when it went down or when it came back.
Water and gas are the 2 biggest bills in the store and neither is attributed to the machines that caused them.
Card readers, coin drops and the app each hold a slice of the takings, and reconciling them is a Sunday evening job.

Why it stays broken

A 42 machine store is 42 separate assets with separate faults, separate ages and separate water use, billed as one utility account and tracked, if at all, on a clipboard. The takings say the store is fine. Nothing says washer 14 has been down 3 times this quarter.

One washer out of service for a week costs a full week of that machine's turns, and no system records that it happened.

Accessible routes shall coincide with or be located in the same area as general circulation paths.

ADA, 2010 Standards for Accessible Design, source

What running a laundromat actually involves

Useful if you are buying a store or scoping a refit. Each source links out.

812320

The NAICS code for drycleaning and laundry services. OSHA publishes its most frequently cited standards by that code, which is the closest thing the trade has to a risk list.

OSHA, cited standards by NAICS
2010

The year of the ADA Standards for Accessible Design that govern a public laundromat, covering accessible routes, reach ranges and counter heights.

ADA, 2010 Standards
1 machine

A single perchloroethylene machine brings the store inside the EPA national emission standard for dry cleaners, with its own inspection and record keeping duties.

EPA, dry cleaning NESHAP
1 standard

Commercial clothes washers are covered by federal appliance efficiency standards, so the machine you replace today is not the machine you bought a decade ago.

DOE, commercial clothes washers
1 programme

EPA WaterSense publishes water efficiency guidance for commercial buildings, where laundry is one of the highest consumption uses on the site.

EPA WaterSense
What it does

Neurobird Coin Laundry Management Inspection Tracking Platform

Make the machine the record. Faults, downtime, parts, service history and turns attach to it, so a replace or repair decision is made on the machine's own history.

  • 1Track every machine by faults, downtime and turns per week rather than by whether somebody remembers it broke
  • 2Attribute water and gas to the machines that consume them instead of to the store as a whole
  • 3Hold service history against the machine so a repeat fault is visible before the third call out
  • 4Reconcile coin, card and app takings against the same period without a spreadsheet

What changes with Neurobird Coin Laundry Management?

The same work, read left to right: how it runs today, and how it runs once the record is in one place.

Coin laundry management: current practice compared with Neurobird Coin Laundry Management
TodayWith Neurobird Coin Laundry Management
A machine out of service costs turns every hour, and nobody writes down when it went down or when it came backTrack every machine by faults, downtime and turns per week rather than by whether somebody remembers it broke
Water and gas are the 2 biggest bills in the store and neither is attributed to the machines that caused themAttribute water and gas to the machines that consume them instead of to the store as a whole
Card readers, coin drops and the app each hold a slice of the takings, and reconciling them is a Sunday evening jobHold service history against the machine so a repeat fault is visible before the third call out

Who is this for?

Three stores, three reasons the machine is the unit that matters.

Single store owner

Which machine is costing you

Turns and downtime per machine make the case for replacing washer 14 rather than arguing about it from the takings.

Two store operator

One list, two floors

Faults and service history per store without keeping two notebooks and two memories.

Store with a dry clean side

The perc side has its own clock

Inspection and record keeping obligations sit against the equipment that triggers them, not in a folder.

Interactive preview

The floor, machine by machine

A working preview. Tick a machine to pull its fault and service history.

neurobird / laundromat
0 of 4 machines inspected

Tap an asset to log a scan and timestamp the inspection.

How does Neurobird Coin Laundry Management work?

  1. Log the fault against the machine

    What failed, when it went down, what part went in and when turns resumed, held per machine rather than per visit.

  2. Attribute the utilities

    Water and gas split across the machines that consume them, so an inefficient unit shows up as cost rather than as a hunch.

  3. Reconcile the takings

    Coin, card and app totals for the same period against the same machine list, without rebuilding a spreadsheet each month.

Coin laundry management software questions, answered

Key terms

What is a coin laundry?
A coin laundry, or laundromat, is a self service store of washers and dryers operated by customers, usually unattended or lightly attended. The trade sits in NAICS 812320, drycleaning and laundry services, which is also how OSHA publishes its most frequently cited standards for the sector.
What are the biggest running costs?
Water, gas and electricity, then rent. Utilities are consumed per machine and billed per store, which is why an inefficient washer is expensive for months before anyone identifies it.

What rules apply if there is a dry cleaning side?

If perchloroethylene is used, the EPA national emission standard for dry cleaning facilities applies, with its own inspection and record keeping obligations that sit entirely apart from the self service floor.

Does a laundromat have accessibility obligations?

Yes. A store open to the public is a place of public accommodation, and the 2010 ADA Standards for Accessible Design govern things like route width, machine reach ranges and counters.

Does this replace our payment system?

No. Coin, card and app payments stay where they are. What lives here is the machine level truth: faults, downtime, service history, turns and utility attribution, joined so a repair decision is made on evidence.

Why we are building this

A laundromat looks like a simple business until you try to answer a simple question. Which machine lost you money this quarter. The takings cannot tell you. The utility bill cannot tell you. The clipboard by the door might, if the attendant wrote it down.

The machine is the unit. Every fault, every hour of downtime, every gallon and every turn belongs to a specific washer or dryer, and the moment you record it that way the replace or repair argument stops being a matter of opinion.

That is all this is. One record per machine, kept properly. If you run a store, tell us what your clipboard says and we will build around it.

Neurobird Team neurobird.com

Where the requirement comes from

The rules that apply to a store open to the public.

How much does Neurobird Coin Laundry Management cost?

Priced per store, not per machine. Adding a washer should not cost you anything.

Single store
59
per month
  • Up to 50 machines
  • Fault and downtime log
  • Turns per machine
  • Service history
Join early access
Multi store
139
per month
  • Up to 5 stores
  • Utility attribution
  • Takings reconciliation
  • Attendant accounts
Join early access
Route operator
299
per month
  • Unlimited stores
  • Portfolio views
  • Replacement planning
  • Priority support
Talk to us
10 early access places for store owners

Get free early access

We are building this with owner operators who run between 1 and 5 stores.

Straight answer on where this is: The software is in development and not purchasable today. Early access means your store shapes what a machine record has to hold, and you see it first.

Prefer email? Write to office@neurobird.com and a person will reply. No autoresponder.