Correctional healthcare software that keeps the clinical record and the custody obligation on one file
Correctional healthcare is the medical, dental and mental health care delivered to people in custody, where the clinical duty runs alongside statutory obligations that do not exist in a normal clinic. Under the Prison Rape Elimination Act standards at 28 CFR 115.21, an agency must offer victims access to forensic medical examinations without financial cost. Neurobird holds the clinical record and those duties together.
Neurobird Correctional Healthcare in short
- Log every sick call request at the moment it is made, so response time is measured rather than estimated
- Record medication administration against the order and the person who administered it
- Attach PREA and other statutory obligations to the encounter they apply to, not to a policy binder
- 28 CFR 115.21 Requires agencies to follow a uniform evidence protocol for investigations into allegations of sexual abuse, developmentally appropriate for youth where applicable. eCFR, 28 CFR 115.21
- $0 Forensic medical examinations must be offered to victims without financial cost, whether performed on site or at an outside facility. eCFR, 28 CFR 115.21
- Pricing runs 650 to 3400 US dollars per month across 3 tiers. Early access is free.
What correctional health services actually deal with
Why it stays broken
Correctional healthcare sits between a custody system and a clinical system, and neither wants the other's data. Security owns movement, health owns the chart, and the obligations that bind them live in policy documents. So compliance is proven by pulling paper from two departments after the fact.
PREA standards require that forensic medical examinations be offered without financial cost to the victim, on site or outside.
If a rape crisis center is not available to provide victim advocate services, the agency shall make available to provide these services a qualified staff member from a community-based organization, or a qualified agency staff member.
How does Neurobird Correctional Healthcare work?
Request starts a clock
A sick call request is timestamped on receipt, so the interval to triage and to encounter is a measured fact.
Encounter carries its duties
Where an encounter triggers a statutory obligation, that obligation is recorded against the encounter rather than remembered separately.
Administration is evidence
Each medication pass records the order, the dose, the time and the administering staff member, which is what a grievance actually tests.
Neurobird Correctional Healthcare Document Automation Platform
One file per person in custody: sick call, encounters, medication administration, and the statutory obligations that attach to specific events, all timestamped and attributable.
- 1Log every sick call request at the moment it is made, so response time is measured rather than estimated
- 2Record medication administration against the order and the person who administered it
- 3Attach PREA and other statutory obligations to the encounter they apply to, not to a policy binder
- 4Produce the record a grievance, an audit or a court order asks for without assembling it from two departments
What changes with Neurobird Correctional Healthcare?
The same work, read left to right: how it runs today, and how it runs once the record is in one place.
| Today | With Neurobird Correctional Healthcare |
|---|---|
| Sick call requests arrive on paper slips and the clock on a response starts whenever someone collects them | Log every sick call request at the moment it is made, so response time is measured rather than estimated |
| Medication administration is signed on a paper MAR that nobody can query when a grievance arrives | Record medication administration against the order and the person who administered it |
| PREA obligations sit in a policy binder rather than in the record of the encounter they apply to | Attach PREA and other statutory obligations to the encounter they apply to, not to a policy binder |
Who is this for?
The same file, three different settings.
You have high turnover
Intake screening and medication continuity dominate. You need the file to open fast and follow the person.
You hold people for years
Chronic care and periodic review drive the work. You need scheduled care to be tracked rather than remembered.
You serve several facilities
You are measured against a contract per site. The evidence has to be per site and produced on demand.
The sick call queue, as your clinic would work it
Tick a request to triage it and watch the response clock and encounter record follow.
Watch the fields extract from the document.
What the standards require of care in custody
Statutory duties that attach to a clinical encounter behind the wall.
Requires agencies to follow a uniform evidence protocol for investigations into allegations of sexual abuse, developmentally appropriate for youth where applicable.
eCFR, 28 CFR 115.21Forensic medical examinations must be offered to victims without financial cost, whether performed on site or at an outside facility.
eCFR, 28 CFR 115.21Examinations are to be performed by Sexual Assault Forensic Examiners or Sexual Assault Nurse Examiners where possible, and a victim advocate made available.
eCFR, 28 CFR 115.21The PREA standard on medical and mental health screenings following an allegation, which turns an incident into scheduled clinical work.
eCFR, 28 CFR 115.81Ongoing medical and mental health care for victims and abusers, the obligation that outlasts the incident report.
eCFR, 28 CFR 115.83Correctional healthcare software questions, answered
Key terms
- What is correctional healthcare?
- It is medical, dental and mental health care delivered to people held in jails, prisons and detention facilities. It differs from ordinary practice because the clinical duty runs alongside statutory obligations about access, timeliness and documentation that a normal clinic does not carry.
- What is PREA and why does it reach the clinic?
- The Prison Rape Elimination Act standards at 28 CFR Part 115 place duties on agencies including access to forensic medical examination without cost to the victim, examination by qualified examiners where possible, and ongoing care. Those duties are discharged clinically, so they belong in the clinical record.
Does this replace the custody management system?
No. Custody owns movement, housing and classification. This owns the health record and the obligations attached to it, and reads the population from the custody system rather than duplicating it.
How does it handle sick call response times?
A request is timestamped on receipt rather than on collection, so the interval to triage and to encounter is measured. That interval is usually the first thing a grievance or an audit asks about.
Why we are building this
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Where the requirement comes from
Primary sources, straight from the regulators.
- eCFR, 28 CFR 115.21, evidence protocol and forensic medical examinations The duty to offer forensic examination at no cost, by qualified examiners, with advocate access.
- eCFR, 28 CFR 115.81, medical and mental health screenings Screening obligations that follow an allegation, and the timescales attached to them.
- eCFR, 28 CFR 115.83, ongoing care Continuing medical and mental health care duties for victims and abusers.
- eCFR, 28 CFR Part 115, PREA standards The full national standards, useful when an audit finding cites a section you have not read.
How much does Neurobird Correctional Healthcare cost?
Priced per facility because the contract, the audit and the population are facility level things. Encounters, records and users are unlimited on every tier.
- Up to 300 beds
- Sick call and encounters
- Medication administration
- Response time reporting
- Unlimited beds
- PREA obligation tracking
- Chronic care scheduling
- Audit and grievance export
- Multiple facilities
- Per contract evidence
- Custody system integration
- Priority support
Get free early access
Early access means we model your sick call flow and formulary before you enter a single encounter, and you keep the account free while we do it.
Straight answer on where this is: The software is in development. Nothing is purchasable today. Early access means you shape it and pay nothing while we build.
Prefer email? Write to office@neurobird.com and a person will reply. No autoresponder.