Commercial property accountant reviewing lease reconciliation spreadsheets on dual monitors, used to illustrate CAM reconciliation work
Operating expense recovery

CAM reconciliation software that shows the lease clause behind every recovered dollar

CAM reconciliation is the annual comparison of estimated common area maintenance charges tenants paid against what the landlord actually spent, with the difference billed or credited per lease. There are roughly 12,000 commercial property management firms in the United States, and most run this in a spreadsheet. Neurobird pools expenses, applies each lease's caps, base years and exclusions, and issues statements with a clause reference behind every line.

12,000US property management firms
$1.8Baddressable market
1 workbookthat everyone is afraid of
One workbook, one person who understands it.

Neurobird CAM Reconciliation in short

  • Pool operating expenses and mark each line recoverable or excluded
  • Apply per lease caps, base years, gross up and exclusions without hand editing formulas
  • Calculate pro rata shares from occupied area, not last year's spreadsheet
  • Per lease Recovery terms are set in each lease, not by a market standard, so 2 tenants in the same building can owe different amounts on the same expense. Arizona Department of Revenue, commercial lease
  • 95% A common gross up occupancy assumption, used so a partly empty building does not under recover variable costs. Sacramento County Assessor, commercial property addenda
  • Pricing runs 140 to 600 US dollars per month across 3 tiers. Early access is free.
The daily reality

What commercial property managers actually deal with

The reconciliation lives in a workbook that grows a tab every year and only one person can safely edit.
Every lease has its own caps, exclusions, base years and gross up language, and those live in PDFs nobody has abstracted.
Tenants audit the statement, find an error, and the credit comes out of this year's income.

Why it stays broken

The accounting system holds the expenses and the lease holds the rules, and nothing joins them. So the reconciliation becomes an annual archaeology project run in Excel by whoever did it last year.

A single mis-stated recovery on 40 suites becomes 40 tenant disputes.

Bank reconciliations must be completed within 30 days of the Issuer’s cutoff date.

ginniemae.gov, source

How does Neurobird CAM Reconciliation work?

  1. Abstract the lease terms once

    Caps, base years, exclusions, gross up and pro rata basis are captured per lease and reused every year after.

  2. Pool and classify expenses

    Pull the expense ledger and mark each line recoverable or excluded, with the reason attached.

  3. Issue defensible statements

    Every tenant statement carries the clause reference and the arithmetic, so an audit is a read rather than a rebuild.

What it does

Neurobird CAM Reconciliation Revenue Recovery Platform

Hold the lease terms as data, not as PDFs, then run the reconciliation against them. The arithmetic stops being the risky part.

  • 1Pool operating expenses and mark each line recoverable or excluded
  • 2Apply per lease caps, base years, gross up and exclusions without hand editing formulas
  • 3Calculate pro rata shares from occupied area, not last year's spreadsheet
  • 4Issue tenant statements with a clause reference behind every recovered dollar

What changes with Neurobird CAM Reconciliation?

The same work, read left to right: how it runs today, and how it runs once the record is in one place.

Cam reconciliation: current practice compared with Neurobird CAM Reconciliation
TodayWith Neurobird CAM Reconciliation
The reconciliation lives in a workbook that grows a tab every year and only one person can safely editPool operating expenses and mark each line recoverable or excluded
Every lease has its own caps, exclusions, base years and gross up language, and those live in PDFs nobody has abstractedApply per lease caps, base years, gross up and exclusions without hand editing formulas
Tenants audit the statement, find an error, and the credit comes out of this year's incomeCalculate pro rata shares from occupied area, not last year's spreadsheet

Who is this for?

Same reconciliation, three different exposures.

Owner operator

You manage your own buildings

You do the reconciliation because nobody else will. You need the lease rules encoded once so next year is not a rebuild.

Third party manager

You reconcile for owners

You answer to owners and tenants at the same time. You need working papers that survive both conversations.

Institutional portfolio

You reconcile at scale

Hundreds of leases, several entities, one audit season. You need consistency across properties, not per property heroics.

Interactive preview

The reconciliation, as your analyst would run it

A working preview. Tick a line to apply it to the recoverable pool.

neurobird / CAM reconciliation
Unbilled found$0
Line itemAmount
Common area electric$1,840
Management fee allocation$620
Suite 210, base year gross up$3,275
Suite 305, cap on controllables$455

Click recover to add a missed line to the invoice.

What commercial lease recovery actually involves

Useful if you are scoping the work or defending a reconciliation. Each source links out.

Per lease

Recovery terms are set in each lease, not by a market standard, so 2 tenants in the same building can owe different amounts on the same expense.

Arizona Department of Revenue, commercial lease
95%

A common gross up occupancy assumption, used so a partly empty building does not under recover variable costs.

Sacramento County Assessor, commercial property addenda
3 to 5 years

Typical audit window a tenant has to challenge a reconciliation, which is why the working papers matter as much as the number.

Fresno State property management manual
12,000

Approximate number of commercial property management establishments in the United States carrying this obligation annually.

US Census County Business Patterns

Cam reconciliation software questions, answered

Key terms

What is CAM reconciliation?
CAM reconciliation is the annual process of comparing what tenants paid in estimated common area maintenance charges against what the landlord actually spent, then billing or crediting the difference. Each tenant's share depends on their lease terms, so 20 tenants in 1 building can produce 20 different answers.
What is a gross up provision?
A clause that lets the landlord calculate variable expenses as if the building were at a stated occupancy, often 95 percent. Without it, a half empty building under recovers from the tenants who are there.

Why do CAM reconciliations get disputed?

Because the recoverable pool is a judgement call and the lease governs it. Caps on controllable expenses, base year stops, capital versus repair treatment and gross up provisions all change the number, and most of that language sits in a PDF rather than the accounting system.

Does this replace our accounting system?

No. It reads the expense ledger from it. The reconciliation logic, the lease terms and the tenant statements live here, and the resulting billing goes back to your system.

Why we are building this

CAM reconciliation is a rules engine problem being solved with a spreadsheet. The rules live in leases, the numbers live in the ledger, and the join happens in somebody's head once a year.

That is why disputes are common and why the person who runs it becomes irreplaceable. Neither is a people problem.

We would rather build this with the people who actually do reconciliations. Tell us how yours works, and where we have got it wrong.

Neurobird Team neurobird.com

Where the requirement comes from

Public sources on how commercial lease recovery is treated.

How much does Neurobird CAM Reconciliation cost?

Priced per property because the reconciliation is a property level job. Unlimited tenants and users on every tier.

Single property
$140
per property, per month
  • Expense pooling
  • Lease term storage
  • Pro rata calculation
  • Tenant statements
  • Email support
Request access
Portfolio
$320
per property, per month
  • Everything in Single property
  • Caps, base years and gross up
  • Clause reference on every line
  • Audit working papers
  • Named contact
Request access
Institutional
$600
per property, per month
  • Everything in Portfolio
  • Accounting system sync
  • Multi entity roll up
  • Tenant audit response pack
  • Onboarding included
Talk to us
First 20 portfolios get early access pricing locked for three years

Get free early access

If you run reconciliations, tell us how the workbook is structured today and where it usually breaks.

Straight answer on where this is: In development. Early access gets the working preview, a say in what ships first, and early access pricing. It does not get you a login today.

Prefer email? Write to office@neurobird.com and a person will reply. No autoresponder.