CREMATION RECORDS

Crematory software that ties the authorisation, the identification tag and the retort log to one case

Crematory operations is the controlled chain that runs from written authorisation through identification, the retort cycle, processing and release of cremated remains. The paperwork is federal and state at the same time. The federal funeral rule carries penalties of up to $53,088 per violation and requires price lists to be kept for at least one year, while Florida requires the cremation itself within 48 hours of an agreed time. Neurobird keeps all of it on one case.

Crematory operator checking an identification tag against the case paperwork before a cycle begins, used to show the single point where the chain of custody is either recorded or lost
The tag is the whole record: match it here, or reconstruct the day from memory later.
$53,088maximum funeral rule penalty per violation
48 hoursFlorida window to cremate
120 daysbefore unclaimed remains may be disposed of

Neurobird Crematory Operations in short

  • Hold the written authorisation and the person who signed it against the case it permits
  • Track the identification tag through cooler, retort, processing and release
  • Log each retort cycle with the operator, the start and the finish time
  • $53,088 Maximum penalty per violation of the federal funeral rule, which reaches price disclosure, itemisation and requiring goods as a condition of furnishing other services. FTC, complying with the Funeral Rule
  • 16 items Goods and services that must be separately itemised on a General Price List, none of which may be listed as free or no charge because the cost is recovered elsewhere. FTC, complying with the Funeral Rule
  • Pricing runs 179 to 1100 US dollars per month across 3 tiers. Early access is free.
The daily reality

What crematories and funeral homes actually deal with

The authorisation is signed on paper and filed in a cabinet nobody opens until somebody asks a hard question.
The identification tag is tracked by memory between the cooler, the retort and the processing station.
A family asks when the cremation happened and the answer comes from a logbook that cannot be searched.

Why it stays broken

A crematory is a chain of custody problem run on paper. The funeral home holds the arrangement, the crematory holds the retort log, and the state holds the permit, so no single record follows the deceased from authorisation to release. Because volume per operator is small and the paperwork is legally sensitive, nobody has moved it, and the bound logbook stays the system of record.

Violating the federal funeral rule can carry penalties of up to $53,088 per violation, and price lists must be kept for at least one year from the date they were last given to a customer.

If we are required by law or by a cemetery or crematory to use any items, we will explain the reasons in writing below.

FTC, complying with the Funeral Rule, source

How does Neurobird Crematory Operations work?

  1. Authorise first

    No case moves without the written authorisation, the identification tag and the permit on the record, because that is the order the statute puts them in.

  2. Log the cycle

    Each retort cycle carries the operator, the times and the case, so the log an inspector or a family asks for is a search rather than a shelf.

  3. Release with a signature

    Cremated remains leave against a named person and a signature, and unclaimed remains carry their own clock, which in Florida starts at 120 days from the cremation.

What it does

Neurobird Crematory Operations Document Automation Platform

One record per case: the written authorisation and who gave it, the identification tag, the disposition permit, the retort cycle with its operator and times, processing, and the release with a signature.

  • 1Hold the written authorisation and the person who signed it against the case it permits
  • 2Track the identification tag through cooler, retort, processing and release
  • 3Log each retort cycle with the operator, the start and the finish time
  • 4Record the release of cremated remains, to whom, with a signature and a date

What changes with Neurobird Crematory Operations?

The same work, read left to right: how it runs today, and how it runs once the record is in one place.

Crematory operations: current practice compared with Neurobird Crematory Operations
TodayWith Neurobird Crematory Operations
The authorisation is signed on paper and filed in a cabinet nobody opens until somebody asks a hard questionHold the written authorisation and the person who signed it against the case it permits
The identification tag is tracked by memory between the cooler, the retort and the processing stationTrack the identification tag through cooler, retort, processing and release
A family asks when the cremation happened and the answer comes from a logbook that cannot be searchedLog each retort cycle with the operator, the start and the finish time

Who is this for?

The same case, three different operations.

Funeral home with a retort

You cremate your own cases

Arrangement and cremation are one business. You need the authorisation and the cycle log sitting on the same record instead of two.

Third party crematory

You cremate for other homes

Cases arrive from several firms with different paperwork. You need intake to refuse a case that is missing an authorisation.

Multi site operator

You run more than one retort

Cycles, operators and capacity vary by site. You need the log readable across all of them without visiting each one.

Interactive preview

The case board, as your crematory would run it

Tick a step to close it and watch the case move from authorisation to release with the tag intact.

neurobird / cremation case board
PDF
Cremation authorisationdrop a file or click to simulate intake
waiting
waiting
waiting
waiting

Watch the fields extract from the document.

What the rules say about cremation

Federal price disclosure and record keeping, a worked state cremation procedure, and the air permitting a retort sits under.

$53,088

Maximum penalty per violation of the federal funeral rule, which reaches price disclosure, itemisation and requiring goods as a condition of furnishing other services.

FTC, complying with the Funeral Rule
16 items

Goods and services that must be separately itemised on a General Price List, none of which may be listed as free or no charge because the cost is recovered elsewhere.

FTC, complying with the Funeral Rule
1 year

Minimum retention for price lists after they were last given to customers, and for each completed statement of funeral goods and services selected after the arrangements conference.

FTC, complying with the Funeral Rule
48 hours

Window inside which a Florida cremation must be performed, measured from a specified time agreed in writing by the person authorising it.

Florida Statutes 497.607
120 days

How long after a Florida cremation unclaimed cremated remains must be held before the funeral or direct disposal establishment may dispose of them.

Florida Statutes 497.607
2024

Edition of the South Coast air district guidance that sets the default emission factors a crematory uses to calculate and report its annual emissions.

South Coast AQMD, guidelines for calculating emissions from crematory operations

Crematory operations software questions, answered

Key terms

What is crematory operations?
It is the controlled chain from written authorisation through identification, the retort cycle, processing and release of cremated remains. Every step carries a record, and in Florida the cremation itself must happen within 48 hours of a time agreed in writing by the person authorising it.

Does this replace our funeral home management system?

No. Arrangements, contracts and accounting stay where they are. This holds the custody chain: authorisation, tag, permit, cycle and release, which is the part that is still a bound logbook in most operations.

How does it protect chain of custody?

The identification tag is the spine of the record. Cooler, retort, processing and release each log against the tag with a time and a person, so the chain can be reconstructed without relying on anyone memory.

What about unclaimed remains?

Unclaimed remains carry their own clock and their own record. Florida allows an establishment to dispose of them after 120 days from the cremation, and the record shows when that period started and what notice went out.

Why we are building this

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Neurobird Team neurobird.com

Where the requirement comes from

Primary sources, straight from the regulators.

How much does Neurobird Crematory Operations cost?

Priced per operation because the licence, the retort and the log belong to a site rather than to a seat. Cases, documents and cycle records are unlimited on every tier.

Single retort
$179
per month
  • One retort
  • Unlimited cases
  • Authorisation capture
  • Tag tracking
Request early access
Crematory
$499
per month
  • Multiple retorts
  • Cycle logging by operator
  • Permit and document vault
  • Release signatures
Request early access
Multi site
$1,100
per month
  • Several locations
  • Cross site reporting
  • Partner home intake
  • Priority support
Request early access
Opening 10 early access places for crematory operators.

Get free early access

Early access means we model your authorisation form, your tag numbering and your release record before you type anything, and you keep the account free while we do it.

Straight answer on where this is: The software is in development. Nothing is purchasable today. Early access means you shape it and pay nothing while we build.

Prefer email? Write to office@neurobird.com and a person will reply. No autoresponder.