Elevator maintenance software that tracks every test, filing window and defect clock per unit

Elevator maintenance compliance is the testing, filing and licensing a building owner or contractor keeps current for each conveyance. In New York City elevators are inspected and tested twice a year, an annual periodic inspection plus an annual category one no load test, with a category five test at rated load and speed every 5 years. Defects found must be corrected within 90 days and filed within 14 days of correction. Neurobird holds the calendar, the filings and the defect clock per unit.

Elevator machine room with controller cabinets and a governor, illustrating the category testing and filing behind conveyance compliance
Four clocks per unit, and none of them start on the same day.
5 yearsthe category five test interval
90 daysto correct a defect from inspection
$5,000failure to file penalty per device

Neurobird Elevator Maintenance in short

  • Hold the test calendar per unit: periodic inspection, category one and the category five anniversary month
  • Diary the filing window separately from the test date, because that is where the fees land
  • Track defect correction against its own deadline from the date of the inspection that found it
  • 2 per year New York City requires elevators to be inspected and tested twice annually: an annual visual periodic inspection performed by an approved agency, and an annual category one no load safety test. The inspecting agency cannot be affiliated with the maintenance agency. NYC Department of Buildings, elevator compliance
  • 5 years A category five test is performed within 5 years from the month of the most recent category five test, or with rated load and speed every 5 years from the month a certificate of compliance was issued for a new elevator. Filings are due within 21 days of the test date. NYC Department of Buildings, elevator compliance
  • Pricing runs 110 to 540 US dollars per month across 3 tiers. Early access is free.

What elevator contractors and building owners actually deal with

Each unit carries a different clock: an annual periodic inspection, an annual category one test and a category five test on a five year anniversary.
The filing window is short and separate from the test itself, so a test that passed can still turn into a violation because the paperwork went in late.
Defects found on a test start a correction clock that runs in parallel with everything else, and nobody sees it until the failure to correct notice arrives.

Why it stays broken

Elevator compliance is four clocks per unit and none of them start on the same day. The test schedule belongs to the contractor, the filing belongs to the owner, the defect correction belongs to whoever is quickest, and the licence belongs to the state. Most portfolios track them in one spreadsheet that only reflects whichever clock somebody last thought about.

A category one test that passed in November and got filed in late January is still a failure to file violation.

Records of the applicable maintenance checks and elevator category test results shall be maintained on-site by the building owner.

Illinois Office of the State Fire Marshal, elevator safety, source

Neurobird Elevator Maintenance Inspection Tracking Platform

Make the unit the record and give each clock its own deadline. Test dates, filing windows, defect correction limits and licence expiries read off one screen instead of four.

  • 1Hold the test calendar per unit: periodic inspection, category one and the category five anniversary month
  • 2Diary the filing window separately from the test date, because that is where the fees land
  • 3Track defect correction against its own deadline from the date of the inspection that found it
  • 4Keep mechanic and contractor licences, and the maintenance control program, attached to the units they cover

What changes with Neurobird Elevator Maintenance?

The same work, read left to right: how it runs today, and how it runs once the record is in one place.

Elevator maintenance: current practice compared with Neurobird Elevator Maintenance
TodayWith Neurobird Elevator Maintenance
Each unit carries a different clock: an annual periodic inspection, an annual category one test and a category five test on a five year anniversaryHold the test calendar per unit: periodic inspection, category one and the category five anniversary month
The filing window is short and separate from the test itself, so a test that passed can still turn into a violation because the paperwork went in lateDiary the filing window separately from the test date, because that is where the fees land
Defects found on a test start a correction clock that runs in parallel with everything else, and nobody sees it until the failure to correct notice arrivesTrack defect correction against its own deadline from the date of the inspection that found it

Who is this for?

Same conveyances, three different obligations.

Building owner

You hold the violations

The penalty is yours even when the contractor ran the test. You need the filing status per unit, not a promise that it was done.

Elevator service contractor

You run the route

Dozens of buildings, hundreds of units, four clocks each. You need the next 60 days of due tests in one list.

Property manager

You sit between both

You are asked about a certificate of operation at the worst possible moment. You need the answer without calling the contractor.

How does Neurobird Elevator Maintenance work?

  1. Register the units

    Building, unit identifier, device type and the anniversary month that drives the category five clock, captured once per conveyance.

  2. Run the calendar

    Periodic inspection, category one and category five dates are scheduled per unit, with the filing window tracked separately from the test date.

  3. Close the defects

    Findings open a correction clock from the inspection date, and the filing of the correction is tracked to the day rather than to the month.

The portfolio, unit by unit

A working preview. Tick a unit to pull its test calendar and filing status.

neurobird / elevator ops
0 of 4 units inspected

Tap an asset to log a scan and timestamp the inspection.

What the numbers say about elevator compliance

Useful if you maintain conveyances or own the buildings holding them. Each figure links back to the authority that set it.

2 per year

New York City requires elevators to be inspected and tested twice annually: an annual visual periodic inspection performed by an approved agency, and an annual category one no load safety test. The inspecting agency cannot be affiliated with the maintenance agency.

NYC Department of Buildings, elevator compliance
5 years

A category five test is performed within 5 years from the month of the most recent category five test, or with rated load and speed every 5 years from the month a certificate of compliance was issued for a new elevator. Filings are due within 21 days of the test date.

NYC Department of Buildings, elevator compliance
90 days

Defects identified on category one tests and periodic inspections must be corrected within 90 days of the initial inspection and filed within 14 days of correction. Defects not corrected and filed within 104 days of the initial inspection date produce failure to correct violations.

NYC Department of Buildings, elevator compliance
$5,000

Late filing fees run at $50 to $250 per month per device with annual caps from $600 to $3,000, and failure to file by the deadline carries penalties from $1,000 up to $5,000 per device depending on the filing type.

NYC Department of Buildings, elevator compliance
3 months

On construction sites, OSHA 1926.552(c)(15) requires personnel hoists to be inspected and tested at intervals of not more than 3 months, with a certification record naming the date, the signature and the hoist identifier.

OSHA 29 CFR 1926.552

Elevator maintenance software questions, answered

Key terms

What is elevator maintenance compliance?
Elevator maintenance compliance is the combination of scheduled testing, inspection filing and licensing a building owner or contractor must keep current for each conveyance. In New York City, elevators must be inspected and tested twice annually: an annual periodic inspection and an annual category one no load safety test, plus a category five test every five years.
What is the difference between a periodic inspection and a category test?
A periodic inspection is a visual inspection performed by an approved agency that cannot be affiliated with the agency doing the maintenance. Category testing is a performed and witnessed safety test. Category one is an annual no load test. Category five is performed with rated load and speed within five years of the previous one.

How quickly must defects be corrected?

In New York City, defects identified on category one tests and on periodic inspections must be corrected within 90 days of the initial inspection that identified them, and filed within 14 days from the date of correction. Defects not corrected and filed within 104 days of the initial inspection date produce failure to correct violations.

Who has to be licensed to work on an elevator?

In New York State, Article 33 of the Labor Law requires businesses and individuals engaged in design, construction, installation, inspection, testing, maintenance, alteration, service and repair of elevators and other conveyances to be licensed by the Department of Labor. Illinois licenses contractors, mechanics, inspectors, inspection companies and apprentices through the Elevator Safety and Regulation Act.

Does this replace our dispatch or CMMS system?

No. Callbacks and work orders stay where they are. What lives here is the compliance record per unit: test calendar, filing windows, defect clocks and the licences and maintenance control program behind them.

Why we are building this

Elevators are the most inspected asset in a building and the worst tracked. The test gets done. The filing is what fails, and the filing is what the penalty is written against.

Owners assume the contractor filed it, contractors assume the owner did, and the defect correction clock runs quietly in the background until a notice arrives.

We would rather build this with the people holding the violations. Tell us how your filings are tracked, and where we have got it wrong.

Neurobird Team neurobird.com

Where the requirement comes from

Public sources on conveyance testing, filing and licensing.

How much does Neurobird Elevator Maintenance cost?

Priced per building because that is how portfolios and service contracts are organised. Units and users are unlimited on every tier.

Single building
$110
per building, per month
  • Unit records
  • Test calendar
  • Filing window diary
  • Certificate storage
  • Email support
Request access
Portfolio
$300
per building, per month
  • Everything in Single building
  • Defect correction clocks
  • Licence expiry tracking
  • Violation exposure view
  • Named contact
Request access
Contractor
$540
per building, per month
  • Everything in Portfolio
  • Route and mechanic assignment
  • Maintenance control program records
  • CMMS sync
  • Onboarding included
Talk to us
First 25 portfolios get early access pricing held for three years

Get free early access

If you maintain or own conveyances, tell us how you know today which unit is closest to a filing deadline.

Straight answer on where this is: In development. Early access gets the working preview, a say in what ships first, and early access pricing. It does not get you a login today.

Prefer email? Write to office@neurobird.com and a person will reply. No autoresponder.