Heating oil delivery software that knows which tank is due before the customer calls out of oil
Heating oil delivery is the winter business of forecasting a customer burn, routing a truck and metering fuel into a tank, usually under an automatic delivery agreement. The season is short and measurable: the federal price survey only runs from October through March, and a Northeast home burns roughly 850 gallons to 1,200 gallons across it. Neurobird keeps the tank, the forecast, the delivery ticket and the service call on one customer record.
Neurobird Heating Oil Delivery in short
- Forecast the next fill from degree days and metered gallons rather than a fixed calendar cycle
- Give the driver the tank, the fill point and the site notes before the truck leaves the yard
- Capture metered gallons and close the ticket at the tank so billing does not wait for paper
- 1,200 gallons Upper end of what a Northeast home might burn in a typical winter, from a range starting near 850 gallons, with very little used across the rest of the year. US Energy Information Administration, factors affecting heating oil prices
- 15 parts per million Sulfur ceiling for ultra low sulfur heating oil, which New York became the first state to require in 2012 and all six New England states adopted on July 1, 2018. US Energy Information Administration, heating oil explained
- Pricing runs 199 to 1300 US dollars per month across 3 tiers. Early access is free.
What heating oil dealers actually deal with
Why it stays broken
A fuel dealer runs three businesses at once: the delivery, the tank and the service call. Degree day software forecasts the burn, the back office bills it, and the service side keeps its own history, so the truck arrives without the note that would have saved the trip. The season only pays for six months of the year, which is why nobody has stopped long enough to join the three together.
A home in the Northeast might use 850 gallons to 1,200 gallons of heating oil during a typical winter and very little for the rest of the year.
The IRS requires heating oil and other distillate fuels that are not for highway use to be colored red.
The delivery board, as your dispatcher would run it
Tick a stop to close it and watch the tank move from forecast to metered ticket with the account intact.
Drag a job onto a driver to assign it.
Neurobird Heating Oil Delivery Dispatch Platform
One record per customer: the tank and its fill point, the degree day forecast for that account, the delivery tickets with metered gallons, the service history and the agreement it all sits under.
- 1Forecast the next fill from degree days and metered gallons rather than a fixed calendar cycle
- 2Give the driver the tank, the fill point and the site notes before the truck leaves the yard
- 3Capture metered gallons and close the ticket at the tank so billing does not wait for paper
- 4Keep service calls and tank history on the same account as the deliveries
What changes with Neurobird Heating Oil Delivery?
The same work, read left to right: how it runs today, and how it runs once the record is in one place.
| Today | With Neurobird Heating Oil Delivery |
|---|---|
| A customer on automatic delivery runs dry and the first you hear of it is the phone call | Forecast the next fill from degree days and metered gallons rather than a fixed calendar cycle |
| The delivery ticket is a paper copy in the truck and the invoice is built from it two days later | Give the driver the tank, the fill point and the site notes before the truck leaves the yard |
| Tank details, fill point notes and site warnings live in a driver head rather than on the account | Capture metered gallons and close the ticket at the tank so billing does not wait for paper |
Who is this for?
The same delivery, three different dealers.
You run two trucks and a service van
Dispatch, billing and service all pass through one desk. You need the tank record and the delivery ticket to be the same record.
Most of your customers are on a plan
A run out costs a service call and often a customer. You need the forecast built from metered gallons rather than a fixed cycle.
You install and maintain burners
The burner history explains the burn. You need service calls and deliveries on one account instead of in two systems.
What the numbers say about heating oil
Federal price and consumption measurement, the fuel specification itself, and the tank rules a dealer works around.
Upper end of what a Northeast home might burn in a typical winter, from a range starting near 850 gallons, with very little used across the rest of the year.
US Energy Information Administration, factors affecting heating oil pricesSulfur ceiling for ultra low sulfur heating oil, which New York became the first state to require in 2012 and all six New England states adopted on July 1, 2018.
US Energy Information Administration, heating oil explainedLength of the heating season the federal weekly price survey covers, running October through March, with residential and wholesale prices collected only inside that window.
US Energy Information Administration, Heating Oil and Propane UpdateThe window an underground storage tank owner has to report a suspected release to the implementing agency, unless that agency has set another reasonable period.
40 CFR 280.50Fuel oils the federal tank rules treat as heating oil, from No. 1 through No. 6 including Navy Special and Bunker C, with the exclusion lost once a tank stores oil for resale.
EPA, frequent questions about underground storage tanksHow long past expiry a Maine oil burner technician can renew with a $50 late fee before reinstatement terms apply, with a 2 year outer limit past which they count as a new applicant.
Maine Fuel Board, individual licensesHow does Neurobird Heating Oil Delivery work?
Know the tank
Tank size, fuel grade, fill point, whether it sits above or below ground and every site note live on the account rather than in a driver memory.
Forecast the fill
Degree days and the gallons actually metered on the last delivery set the next due date, so an automatic delivery customer is filled before the low limit instead of after the phone call.
Close at the meter
The ticket closes at the tank with the metered gallons, the driver and the time, which is what both the invoice and any later dispute get built from.
Heating oil delivery software questions, answered
Key terms
- What is heating oil delivery?
- It is the seasonal business of forecasting a customer burn, routing a truck and metering fuel into a tank, usually under an automatic delivery agreement. The season runs October through March, which is also the only window in which the federal survey collects heating oil prices.
How does automatic delivery forecasting work?
It combines the tank size, the gallons actually metered on the last fill and the degree days since. A Northeast home might burn 850 gallons to 1,200 gallons across a winter, and the point of a forecast is to fill before the low limit rather than after the run out call.
Does this replace our billing system?
No. It sits beside it. Billing keeps the ledger. This holds the tank, the forecast, the ticket and the service history, which is the part that currently splits across a routing tool, a clipboard and a service book.
What about tanks and release reporting?
Tank details sit on the customer record, including whether the tank is above or below ground. Where an underground tank is in scope, a suspected release has to reach the implementing agency within 24 hours, and the record of what was found belongs with the account.
Why we are building this
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Where the requirement comes from
Primary sources, straight from the regulators.
- US Energy Information Administration, heating oil explained What heating oil is, where it is burned, and the sulfur specification states moved to.
- US Energy Information Administration, factors affecting heating oil prices Seasonal demand, typical household burn, and why a cold snap moves the wholesale price first.
- US Energy Information Administration, Heating Oil and Propane Update The weekly residential and wholesale price series, collected only across the heating season.
- 40 CFR 280.50, reporting of suspected releases The 24 hour reporting duty and the conditions that trigger it.
- EPA, frequent questions about underground storage tanks Which tanks are in scope, which heating oil grades count, and where the resale exclusion ends.
- Maine Fuel Board, individual licenses A worked state example of the licence a burner technician holds and how renewal actually works.
How much does Neurobird Heating Oil Delivery cost?
Priced per dealer because the tanks, the agreements and the trucks belong to a company rather than to a seat. Accounts, tickets and service calls are unlimited on every tier.
- Up to 3 trucks
- Unlimited accounts
- Degree day forecasting
- Metered ticket capture
- Unlimited trucks
- Tank and fill point records
- Service call history
- Route building
- Multiple depots
- Cross depot reporting
- Agreement management
- Priority support
Get free early access
Early access means we model your tank sheet, your degree day method and your delivery ticket before you type anything, and you keep the account free while we do it.
Straight answer on where this is: The software is in development. Nothing is purchasable today. Early access means you shape it and pay nothing while we build.
Prefer email? Write to office@neurobird.com and a person will reply. No autoresponder.